What Our Customers Are Saying
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Garry hill, Prince Albert, SASKATCHEW
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In my many years and this being my eighth Harley that I have bought I can only say that eight times is the magical number. I have never been treated with so much respect and honesty at any other dealership. I bought my bike on Tuesday and brought it back to the hotel and on Thursday my ABS light came on. As I was going in for a medical procedure that will take all day Ryan immediately assured me they will come and get the bike and that they will have it repaired immediately. When I was able to think clearly at 5 pm I called the dealership and was told that it was all ready to go and that I can pick it up any time. Money cannot buy the level of service and honesty that Redline Harley Davidson portrays. I will buy my next bike here next year from them as well.
Brent Tremblay, Neville, SASKATCHEW -
My experience ar Redline HD was amazing. Brian was very knowledgeable, helpful and made sure that every step went seamlessly. Neil made the financing experience painless and ensured that I had all of the information I needed. The service department has always been exceptional to work with and I am very happy to a part of the Redline family.
Trish Denis, Shellbrook, SASK -
Ryan and Trevor were great to deal with and helpful finding the motorcycle l ended up purchasing.
-Anonymous -
Shad and Darren knocked it out of the park on my recent repairs! Cant thank them enough. Now were able to go to Sturgis!
Thanks Redline!Darryl Muller, Saskatoon, SASKATCHEW -
I was riding my 2004 Road King into Saskatoon. A three hour drive from the family farm when the linkage on my shifter disconnected. I called CAA to but was informed that my policy did not cover motorcycles. I then called a towing company and had it arranged for them to pick my bike up and take it to Redline. After calling Redline, however, I was told they would come and get me and I could cancel they tow request. They picked me up and loaded my bike and got it to the dealership just before closing time. Once we got there they unloaded my bike for me and repaired the problem getting me back on the road very fast. What I couldnt believe was that they did not charge me for picking me and my bike up nor for the service. Just the parts. Amazing. Now that is services!! I cant say enough good things to say about this dealership. My next purchase. No matter where Im living will be from there. An incredible experience from Redline and there amazing service department
Shaun Wiebe, Parksvile, BC -
Trevor, What can I say you are a master at your craft!!! Thanks for taking the time to explain everything to me and making sure that I was buying the proper parts that would work great together and give me a great result and not just selling me anything at all to make a sale. The bike is a riot to ride now and I will need to get used to the instant power rush. Anyone wishing to make their Harley a blast to ride really needs to see you. Oh and one more thing, I will be forwarding and traffic violations to Redline Harley for your consideration!!!! LOL Thank you.
Ken Moleski, Saskatoon, SASKATCHEW -
I would like to speak to a review i posted a few weeks ago, i want to say thank you to the team at redline they listened to my concerns and contacted me with a sincere apology for how my experience was handled. They stepped up to the plate and made things right.
Darryl Wood -
After buying 3 bikes from Redline, I already was well acquainted with their trusted folks up front (Rich and Ken). Other than typical Service stuff, I had my first real experience with the team in the back. Voltage regulator was the problem and no stock in Canada. Not a problem . . . Shad and his Service team had me up and running with very few down days. Over and above the call of duty . . . and I am back riding again. I'm thinking about my 4th HD . . . patiently waiting to see what the 2020 lineup looks like . . . and I will coming back to Redline.
Nile Armstrong, Saskatoon, SASKATCHEW -
Thank you for going above and beyond to rescue my husband who had broken down in unfamiliar surroundings. Customer service at it's best.
Marina Boyle, Waterloo, ON -
I spent over a year searching the world for the right bike and after a couple of disappointments and tons of research I decided to check out Redline. BANG ... the right bike and customer service like nowhere else!!! Bought a used CVO in Dec. 2018 which meant that I'd have to store it somewhere for a few months before I could ride and that was taken care of as well. Redline has had my new ride detailed, serviced and will have it ready to load into my truck this Thursday. Never a question with the service. When they tell me something is going to happen, it happens. Thanks Redline
Allan Salmond, Meadow Lake, SASKATCHEW -
I just purchased a 2010 Road King Classic . I took it down to Redline to have a service done before a big trip . These guys are the best . They went way out of there way to get my bike serviced and fixed before I left . A very big Thank-you to Kenny and the staff for all you did . I will definitely be coming back for all my needs .
Barry A, Saskatoon, SK -
After the great deal and service my son received when he bought his bike, not a second thought about buying again from Redline. Called Guy and he made the deal over the phone, less than 30 minutes. He handed me over to Kass and finance was done, did not even leave the house.
Thanks to Dan and Derek I got the extra bling for my baby. Dale and his boys in the back did their thing making her look even hotter. OH and awesome detailing from the young lady in the shop made baby sparkle. As for me, it took Michelle and Kathy a little more than magic to kit me out with new riding gear.
I have no problem letting people know where I got my new bike and how I was treated. It's an amazing bike, love it. When I picked up baby, Guy took the time to show every detail of the bike to me. They are a class act in Saskatoon.
P.S Kass I'm still not wearing parts writing this note. (inside joke)Rod Karlenzig, Cold Lake, AB -
My son looked for a bike in Alberta; there was not much for selection and price. Checked out dealers in Saskatchewan and Redline had the best selection, their web site was easy to navigate.Called and spoke with Guy and Rich in sales on a Saturday. Finance took only took 20 minutes, less than an hour later had a bike. When we picked up the bike, they treated us like Gold. Guy took the time to go over the entire bike with my kid. Dan and Derek helped with the bling.Dale and his gang installed it all and detailed it, while he signed the paperwork with Kass who was a big help. The ladies, Kathy and Michelle properly fitted the kid out in riding gear.I sound like a commercial, but they really made us feel welcome and a great experience to buy a bike.Hope I did not leave anyone out.
P.S. Terry you got old, shave that bottom lip. Will deal again with Redline.Rod K Cold Lake -
I really hadn't planned on buying a different bike this fall howeverafter visiting Guy, Rich, et al at the dealership they made my decision easy. Rich did a fabulous job with financing, the staff are very friendly and mostly on a first name basis. Dan in parts has superior knowledge of his products. My experience overall anytime I have visited the store has been great and I feel welcome anytime I simply stop in for a visit. Demo days was well organized and a lot of fun to ride the new bikes this year.
Keep up the quality guys ! Just so happens I bought the newer bike on my birthday! Great gift to self Huh !!
RW, 2008 FLSTCRandall Watson saskatoon -
I purchased a used bike this summer . Great help from the staff! When I am in the market for a new bike you will be my first choice. Thanks again !
Blaine Moose JawSK -
"I can not say enough about the staff at redline. We walked in looking for some shirts for a upcoming trip to Mexico and ended up buying a new street bob. Pete was awesome to deal with we never felt rushed or pushed into anything. Even after the sale the whole staff is extremely helpful even with the silly questions. I can't wait to pick up my new sgs in the spring. And yet again thank you guys for everything..
Shea OutlookSK -
Came back to a Harley after 35 years purchased and am now enjoying the 2010 Electra Glide Ultra. This Ultra came with a bonus stage 2 103 kit.
Steven , Martensville, SK -
"I'd like to acknowledge the team at Redline Harley-Davidson for an A+ experience. Pete was fantastic in helping me pick out the bike along with everything needed to go with it, Deb took great care of the financing and paperwork, Dale and his team in service did a perfect job installing the Stage 1, and props to Eric for having it perfectly detailed and ready to go. Anyone reading this needs to know that this is THE place to satisfy your Harley-Davidson dream. "
Aaron , Battleford, SK -
"17 August I was on holiday from England when I saw your shop, went in and saw Peter who took great care of me. Rented a Softail Heritage. Had not riden for years, many thanks to Peter for helping me out. Will always remember this experience in Saskatoon. Had a great time on your motorcycle. Thanks, Michael."
Michael London -
Lucien , Saskatoon, SK
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All the personnel working in the store and at the Rally were all 5 Star. The parts work out great and the help I got in picking out something for the other half made her happy and think for once she is just a important as my Harley (all most true). Had a great time in Saskatoon.
Dennis Brian , Winnipeg, MB -
"I loved the atomosphere when I walked into Redline. I mentioned the bike I was looking for and I had mulitple answers even though the bike I had wanted wasnt in the store and we tried a few other similar bikes. 2 weeks later I got a call back saying the bike was in and I should come check it out. That weekend I purchase my first Harley! The staff at Redline was excellent! I came in a week later on a saturday when the service department was closed with a weird noise i could hear in the bike. And within minutes the sales guys had jumped up and checked it out. I was on a trip to Regina that day, but they reassured me I would be able to make the trip with the noise and they even called ahead of me to Prarie Motorcycle in Regina and got everything set up for me to go in as soon as I got to town. Thank you Redline! I love my 2012 Fat Boy Lo!"
Desiree , Regina, SK -
"I always feel welcome when I walk into Redline. Nathans' respectfull and knowledgable approach helped make my decision on a new bike purchase. I already knew about the great service I would get from Dale, Brad and Shad out back in the service department and their genuine interest in looking after my needs and answering my many questions. The bike detailing is a very nice touch. Mechanics Paul and Darin take alot of pride in their work and show they care when working on the bike. There isn't a part that Brad and Pete can't find for you and are eager to help. Nick and Cathy, your ability in putting together such an effective team of employees is a huge part of your success. Thanks for the 5 Star "" customer service you provide !!"""
Ron , Saskatoon, SK -
"The whole process,from the quote, to when I picked up my rolling mid-life crisis was a very positive experience. Nick,Cathy,and the entire Redline staff made buying a motorcycle from Redline very easy. I had a quote from another dealer in Alberta, and I saved big money shopping localy. Thank-you to everybody at Redline for the great service on this purchase. From the sale and financing to the staff in parts,and service, and clothing, you are what every dealer should strive to be Thanks, Tim."
tim , saskatoon, SK -
"buying the bike was too easy ,but well worth it.everyone there was very helpful,the financing was fast and easy,and at the end of it all.they trailered my bike out and put it in the garage in the middle of winter(at no cost.thanks guys.supper last night at the odeon was a blast,RIFF RAFF was some good old time rock.thanks again and RIDE ON....darryl"
darryl , hague, SK -
I had spent many years thinking of my dream bike. Nathan spent tons of time ensuring that is exactly what I got! With their financing options my dream came true. I wouldn't shop anywhere else...the service is phenominal from everyone there. They go above and beyond on the smallest details and made my first Harley experience perfect.
Mark , Saskatooon, SK -
I really appreciate the extra effort by the staff at Redline. Nathan making sure that I got exactly what I wanted and Brad and Pete helping me with parts. The Service dept also gave me excellent advice and did what they could to work within my schedule. I also liked that Pete called me back to make sure I was happy with my stage 1 choices. Thanks to all.
Dan , Creighton, SK -
Heather , Saskatoon, SK
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"Driving home from work one day I stopped in to check out the pricing on a Night Train, after talking to Nick on the phone and checking out the model online, I decided on the Dyna Street Bob, Nick and the rest of the staff did everything possible to make it happen, including being at the shop early on a Saturday, this will be my longest shift at work, waiting to pick her up after the extras are on"
Kristopher , Luseland, SK -
"I've never been treated this good at any dealership anywhere. The icing on the cake is the 'detailed bike' that I get back after taking it in for service. I purchased my first Harley in 2006 and am now on my 3rd Harley. The last purchase was even more pleasent as Nick and Nathan both insured I knew of the upcoming price increase and went to work to find the bike I wanted at the price before the increase. I also, for the first time, decided to finance this bike and was more than pleased with the finance arrangements and experience while dealing with Aaron. And, of course, I had to purchase some accessories right off the start and was helped by Brad M. with verbal and written instructions to make the installation easier. Keep up the good work Nick, Cathy and all!"
Dave , Unity, SK -
I recently bought my first Harley-Davidson motorcycle from Redline Harley-Davidson and everything was fantastic. Nathan and the sales staff were awesome helping me select a model and even warning me about the upcoming price change due to the falling dollar. They helped me select a model that would fit my every want and desire.
Robert , saskatoon, SK -
there are good dealers and not so good dealers. nick and his staff are among the elite. best decision i ever made
bill , grande prairie, AB -
I have been riding since I was 7 and I have had many bikes in that time. The experience before and after the sale from the Redline staff lets you know that you are important. Redline and their Service Department is truly first in class and always looking to keep you on the road so you can enjoy your Harley or Buell. Thanks to you and ALL of the staff @ Redline Bruce
Bruce , Lloydminster, AB -
Great service
Al , Saskatoon, SK
I am sorry I didn't get this up sooner but I just found the page! I purchase my 2018 Ultra Limited from Ryan at Redline after 5 or 6 months of searching the internet for a bike, talking with friends (some owners) and even looking some in Alberta. My concerns about service after the buy were what made me buy here! This is not my first bike but it is my first Harley and the experience was everything buying a Harley could possibly be! I bought it for a Chrismas present to my self and a bucket list retirement gift to boot. These guys are the very best! From Ryan in sales, Darren in the service end and Dan in parts, the guys are very knowledgeable and courteous. They listen and give excellent advice and help even to a noob like myself. Side note - their sales department is the best one I have dealt with and I have been in a number of dealerships in Canada and even the US. Best staff and best selection period! Ryan even had my bike delivered up to PA in an enclose trailer and they rode it into the garage for me... no charge! Don't waste your time looking anywhere else... just go see these guys!